|At FPS, our customers always come first. It is our philosophy that a sale does not end with delivery of our products, but also continues with service and support after the sale. Most importantly, we make every effort to be sure that the customer has a clear understanding of the product capabilities before the purchase decision, thus avoiding unrealistic customer expectations and assuring total customer satisfaction. Customer satisfaction has fueled our growth, and remains our number one priority.
We provide technical support and service for all of our products starting with the sales process, and throughout the entire life of the products. We strive to educate our sales prospects on the products that we are offering, including the advantages and disadvantages. We do everything possible to make sure the customer will be satisfied with the products, before the purchase decision. After the purchase decision, we install the products, train the customer, and provide support for the products thereafter. We also offer all the inks, consumables, spare parts, and repairs for our products. Please contact FPS for more information.